Privacy Policy

Last updated: June 21, 2026

Information We Collect

Boggi Milano may collect information that you provide directly, information generated when you use our website, and information needed to complete transactions.

• Contact details, such as your name, email address, billing address, and shipping address
• Order details, including items purchased, size selections, order history, delivery information, and customer support requests
• Account information, such as login details, saved preferences, and account activity if account features are available
• Payment-related information needed to process purchases through PayPal, Stripe, or Credit Card payment services
• Device and browsing information, such as IP address, browser type, device type, pages viewed, referring pages, and website interactions
• Email marketing preferences, such as subscription status, email engagement, and opt-out choices

How We Use Information

Boggi Milano uses collected information to provide and improve the shopping experience. This may include using information to:

• Process, confirm, fulfill, and manage orders
• Send order updates, shipping notifications, and customer service messages
• Respond to questions about products, orders, returns, exchanges, shipping, and account help
• Review payment authorization and help prevent fraud or misuse
• Improve website performance, navigation, content, and customer experience
• Personalize store features where available
• Send marketing emails when you have subscribed or otherwise permitted us to do so
• Maintain security, prevent abuse, and enforce store policies
• Comply with applicable obligations and respond to lawful requests where required

Order Processing

When you place an order with Boggi Milano, we use the information you provide to review the order, process payment, prepare shipment, provide tracking updates, manage returns or exchanges, and offer customer support.

Order-related communications are considered service messages and may be sent even if you are not subscribed to marketing emails.

Payment Information

Boggi Milano accepts payment through PayPal, Stripe, and Credit Card payment services. Payment information is used only as needed to process, authorize, complete, refund, or review a transaction.

We do not ask you to send full payment card details by email. Please do not include sensitive payment information when contacting customer support.

Cookies & Analytics Tracking

Boggi Milano uses cookies and similar tracking technologies to support website functionality, remember preferences, understand website performance, analyze browsing activity, improve the shopping experience, and help protect the website from misuse.

Cookies may be used for functions such as keeping items in your cart, recognizing returning visitors, measuring traffic, understanding popular pages, and improving site performance.

You may be able to adjust cookie settings through your browser. If you disable certain cookies, some website features may not function properly.

Email Marketing

If you subscribe to Boggi Milano marketing emails, we may use your email address to send updates about products, promotions, offers, store news, and other marketing communications.

You can unsubscribe from marketing emails by using the unsubscribe link included in our emails or by contacting us at [email protected]. Unsubscribing from marketing emails does not stop order confirmations, shipping updates, return communications, or other service-related messages.

Service Providers

Boggi Milano may share limited information with service providers that help operate the online store and provide customer services. These may include providers that support payment processing, order fulfillment, website hosting, analytics, email delivery, fraud prevention, customer support, and related business operations.

Service providers are expected to use customer information only as needed to perform services for Boggi Milano and to protect the information they handle.

Data Security

Boggi Milano uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, online store, payment method, or electronic transmission can be guaranteed to be completely secure. Customers should also take care to protect account login details and avoid sharing sensitive information by email.

Data Retention

Boggi Milano keeps personal information for as long as reasonably necessary to provide services, process orders, manage customer support, maintain business records, comply with applicable obligations, resolve disputes, prevent fraud, and enforce store policies.

When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by applicable requirements and operational needs.

Customer Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to request access, correction, deletion, restriction, portability, or information about how your data is used.

You may also have the right to opt out of certain marketing communications or adjust cookie preferences where available. To submit a privacy-related request, contact Boggi Milano at [email protected].

We may need to verify your identity before processing certain requests.

Children’s Privacy

The Boggi Milano website is intended for general shopping audiences and is not directed to children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to Boggi Milano, please contact us so we can review the request and take appropriate action.

International Users

If you access the Boggi Milano website from outside your country or region, your information may be processed or stored in locations where privacy rules may differ from those in your area.

By using our website or placing an order, you understand that information may be handled as needed to provide our online store, process transactions, fulfill orders, and support customer service.

Third-Party Links

The Boggi Milano website may include links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

Please review the privacy policies of any third-party website or service before providing personal information.

Policy Updates

Boggi Milano may update this Privacy Policy from time to time to reflect changes in our practices, website features, services, or operational needs.

The “Last updated” date near the top of this page shows when this Privacy Policy was most recently revised. Continued use of the website after updates are posted means you acknowledge the updated policy.